Kendall College financial aid recipients have the following rights:

• You may decline all or any part of your financial aid award. This must be done in writing
  
• You may cancel a federal loan disbursement within 14 days of the date of disbursement notification and assume responsibility for any resulting tuition account balance.
  
• You will be notified in writing of any changes to your financial aid eligibility and/or your awards.
  
• You may request review of your financial aid application due to special or unusual circumstances that would change the Expected Family Contribution and/or the Cost of Attendance. All such requests should be submitted in writing on the Request for Review of Special Circumstances form available on the Kendall website and from the Financial Aid Office. Be sure to include supporting documentation.
  
• In protection of your rights under the Family Education Rights and Privacy Act (FERPA), the staff at Kendall College will not release specific information about your financial aid award to third parties without your permission.
  
• Students have the right to contact the Federal Student Financial Aid Ombudsman to resolve issues related to student loans. More information on problem resolution and the Ombudsman is located in the Kendall College catalog.
  
• Students may contact the Director of Financial Aid with respect to any unresolved concerns about their financial aid.

Kendall College financial aid recipients have the following responsibilities:

• Be admitted by the Office of Admissions to a course of study leading to a degree or certificate.
  
• Promptly attend scheduled Financial Aid appointments.
  
• Provide all documentation as requested by the Financial Aid Office to complete the file. All requested verification or confirmation documents (such as signed copies of tax returns or proof of citizenship) must be provided before Kendall College will finalize the awards.

Failure to provide timely documentation may jeopardize the student’s ability to start the next term (unless cash payment is made) or to have access to limited financial aid funds.

While the intent is to complete all documentation in time to receive financial aid disbursements for the immediate term, all federally-required documentation must be completed no later than the Secretary of Education’s published deadline, usually mid-September following each award year.

• Report to the Financial Aid Office any additional resources such as Veterans Education Benefits, scholarships, tuition waivers, and funding from outside agencies, etc.
• Confirm the awarded loan amounts on the award letter and return a signed copy to the Financial Aid Office.
  
• Maintain Satisfactory Academic Progress (SAP) as described below in Financial Aid Satisfactory Academic Progress.
  
• Immediately inform Kendall College of any address changes.
  
• Federal student loan applicants will complete Loan Entrance Counseling as requested, and Loan Exit Counseling upon graduation, withdrawal, or enrollment in fewer than six credits for a term.