Legal & Consumer
For Kendall College’s consumer information related to academics, university policy, financial aid, and more, please click here.
Kendall College (Kendall) respects and understands the importance of privacy and security for our online customers. Any information collected is used only by Kendall and its affiliates (including, but not limited to, Laureate Education, Inc. and other educational institutions in the Laureate International Universities network) to contact consumers for marketing and operational purposes. Persons who supply us with their telephone numbers or email addresses online may receive telephone or email contact from us with information regarding special promotions, new products and services, or upcoming events about Kendall and its affiliates. Kendall and its affiliates will not release, sell, rent, or trade that personal information to any third party. Please note that telephone calls to and from Kendall are monitored for quality assurance and training purposes.
Kendall does not collect personally identifiable information about you when you visit our Web site. However, Kendall does collect anonymous, non–personally identifiable information about how you use our Web site and your interest in our products and services. We collect this anonymous information through pixel tags, which are small graphic images that allow us to monitor the use of our Web site. This anonymous information is used to deliver banner advertisements to you about our products and services as you browse the Internet. If you do not wish Kendall to collect this anonymous information, you may opt out by clicking here. Opting out will not affect your use of the Kendall Web site.
Kendall College has implemented Google Analytics for display advertising including remarketing. Any visitor can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads by using the Google Ads Preferences Manager. Please visit the Google Analytics opt-out browser add-on for more information. Third-party vendors, including Google, show Kendall College ads across the internet and use first-party and third-party cookies (such as Google Analytics and DoubleClick cookies) together to inform, optimize and serve ads based on a visitor’s use of the Kendall Web site.
Telephone communications provide valuable opportunities for students and prospective students to consult with our enrollment advisors regarding products and services offered by Kendall and its affiliates. Kendall and its affiliates have adopted and adhere to the policies described below to comply with Federal Trade Commission (“FTC”) and Federal Communications Commission (“FCC”) telemarketing regulations and applicable state laws. As used in this document, “telemarketing” means a plan, program, or campaign conducted to induce the purchase of goods or services by use of a telephone.
Kendall contacts only individuals that have provided their prior express consent to be called or with whom Kendall has an established business relationship. Kendall does not make “cold calls” to consumers for telemarketing purposes. Kendall does not use facsimile machines, predictive dialers, or autodialers for telemarketing purposes.
Kendall maintains comprehensive written procedures for its employees who interact with students and prospective students by telephone. Kendall employees are trained to use these procedures and record the do-not-call requests of consumers who no longer wish to receive telephone solicitation calls from Kendall. Kendall takes appropriate administrative actions against employees who violate company policy. Kendall also requires any third parties that assist with Kendall’s calling campaigns to follow company policy and applicable laws.
Kendall and its affiliates maintain internal do-not-call (DNC) lists that include specific requests from consumers who do not wish to be called. Kendall or an affiliate will purge from its calling list, upon request, any names and/or numbers on its institution-specific DNC list. Please note that a DNC request made to one institution may not constitute a DNC request for all other institutions, so individual DNC requests may be required for each institution.
Any consumer can prohibit Kendall from calling by asking to be put on Kendall’s DNC list. A consumer’s do-not-call request will be recorded in our database within the legally mandated time frames. Federal regulations require Kendall to honor DNC requests within 30 days. DNC requests may be placed by sending an electronic mail notification to email@example.com. Please include your full name, address, and telephone number to ensure proper recording of your request.
Questions about this DNC policy should be directed in writing to
Office of General Counsel
Laureate Education, Inc.
650 South Exeter Street
Baltimore, MD 21202
Kendall and its affiliates believe that email is an effective tool for communicating with students and prospective students. We require that you provide your email address to us to receive information about our schools and programs. When you provide your email address to us, we will be able to interact with you in a way that is simple, convenient, and secure.
Kendall and its affiliates collect email addresses from online information request forms, returned business reply cards, application forms, and other sources. We use this information to contact students and prospective students about our schools and programs and for promotional purposes strictly related to the products and services of Kendall and its affiliates. We will never disguise the origin of our messages. When you receive messages from Kendall, you will be able to identify Kendall or one of its affiliates as the sender.
Each promotional message that we send will contain either a functioning email address or Internet-based mechanism that you can use to opt-out of receiving future promotional messages from Kendall or the Kendall affiliate from which the email came. In addition, you may submit an opt-out request by contacting removeme@Kendall.edu and providing the email address that you would like to remove from our marketing database. Please include your full name, address and telephone number to ensure proper recording of your request. We will process your opt-out request within 10 business days. If you would like to resume receiving promotional messages from us or our affiliates after you have made an opt-out request, you must provide us with your express consent to receive such messages. Please note that an opt-out request made to one institution may not constitute an opt-out request for all other institutions, so individual opt-out requests may be required for each affiliate.
At no time will we sell, share, or rent any email address that we have collected with third parties. We do not authorize the harvesting, mining or collection of email addresses or other information from or through our sites by third parties. For this reason, we will never publicly display your email address on our Web site or make it available through any other electronic means, except that student email addresses may be included in student directories.
Questions about this email policy should be directed in writing to
Office of General Counsel
Laureate Education, Inc.
650 South Exeter Street
Baltimore, MD 21202
Trademarks, Copyright, and Disclaimers
Web Site Link Policy and Disclaimer
Kendall and its affiliates are not responsible for the content of any third-party-linked site that is not owned by Kendall or Kendall’s affiliates, or for any other links contained in such third-party sites. Kendall provides links to you for your convenience only, and the inclusion of any link to a site not owned by Kendall or its affiliates is not an endorsement by Kendall or Kendall’s affiliates of the site or its contents. Kendall assumes no responsibility for any other party’s site hyperlinked to the Kendall Web site or in which any part of the Kendall Web site has been hyperlinked.
Kendall College, Laureate Education, Inc. and their respective logos and slogans are registered trademarks of Kendall College, LLC. or Kendall’s affiliates. Elements of this Web site are protected by trade dress and other laws, and this Web site and its contents may not be copied or imitated in any way without the express written consent of Laureate Education, Inc.
Warranty and Other Disclaimers
The materials and information you find on the Kendall College Web site are provided “as is,” without warranty of any kind, either express or implied, including without limitation, any warranty for information, services, or products provided through or in connection with the Kendall College Web site and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy, or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction, or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. You specifically acknowledge that Kendall and its affiliates are not liable for any defamatory, offensive, infringing or illegal materials or conduct, or that of third parties contained on the Kendall College Web site, and Kendall reserves the right to remove such materials from the Kendall College Web site without liability.
© 2003–2011 Kendall College, LLC. and Laureate Education, Inc. All rights reserved. The contents of the Kendall College Web site pages, including, but not limited to, text, graphics, and icons, are copyrighted materials owned or controlled by Kendall and Kendall’s affiliates and contain Kendall ’s name, trademarks, service marks, and trade names. You may download one copy of these materials on any single computer and print a copy of the materials for your use in learning about, evaluating, or acquiring Kendall services or products. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify these materials.
Copyrighted Materials and Peer-to-Peer File Sharing
Kendall respects intellectual property rights, including rights in the copyrighted materials of the institution, its students, faculty, and third parties. Kendall has implemented a comprehensive policy to help protect those rights and to comply with United States Copyright Law and the U.S. Higher Education Act’s peer-to-peer file sharing provisions. Strict compliance with Kendall’s policies is required of all Kendall students and employees. Kendall’s policies are reviewed annually to determine their effectiveness.
Under U.S. Copyright Law (www.copyright.gov/title17), the author of a creative work automatically owns the copyright in that work upon its creation. No formal registration is required; ownership is immediate. The author can transfer ownership of a copyright to another so the copyright owner may not be the original author of the work. Creative works include songs, stories, poems, paintings, photographs, or other works that contain a creative element. Ownership of the copyright gives the owner exclusive rights in that work such as the right to display, reproduce, transmit, create derivative works from, publicly perform, distribute, and license the creative work. This means that, absent permission from the creator, you may not take the creative work owned by another and exercise these rights. Such a violation is called “infringement” of the owner’s copyright. For example, if you legally purchase a music CD, you may not create copies of the music on that CD and distribute those copies to others over the Internet. Helping others to violate the owner’s copyright by making it easy for them to distribute such materials may also be illegal.
Actions and Penalties for Copyright Infringement
Under U.S. Copyright Law, a copyright owner who has been the victim of copyright infringement is entitled to recover actual damages and profits from the infringer or statutory damages of up to $30,000 per violation. The copyright owner has the right to permanently enjoin the infringer from further infringing activities.
Kendall, recognizing and respecting intellectual property rights, requires its employees, instructors, students, and other community members to use copyrighted materials in a lawful manner. Kendall’s Code of Conduct, as found in the Kendall’s Student Handbook, presents Kendall’s copyright policy. Copyright infringement can result in applicants being rejected for admission and enrolled students and employees being dismissed.
Additionally, Kendall maintains a vigorous program of accepting and responding to Digital Millennium Copyright ACT (DMCA) notices, which are immediately escalated to Kendall’s legal team for investigation and action. If the materials in question are determined by the legal department to be infringing, the Information Technology department is notified and action is taken that can include either the removal of the infringing materials from Kendall’s network or the blocking of the infringer’s network access. The infringer is notified and reminded of Kendall’s Code of Conduct. Repeated violations can result in dismissal.
State-Specific Required Disclosures
While Kendall College is not regulated in Texas per Chapter 132 of the Texas Education Code, the college is registered as a private institution with the Illinois Board of Higher Education pursuant to sections 1030.10-1030.90. Registration is not an endorsement of the institution. Credits earned at the institution may not transfer to all other institutions. To report concerns and/or complaints students may contact the Illinois Board of Higher Education at 217-782-2551.
Legal Sources of Content
Students and employees are reminded that many legal sources of content are available at www.educause.edu/legalcontent.