During your courses in the Hospitality Management program you will have the chance to put what you learn to work in our hands-on facilities. You will host and serve five course meals in our Dining Room, and learn about beverage management at the Siebel Institute brewery. Hotel and lodging students will learn the intricacies of housekeeping practices in our Hyatt Suite, complete with a bathroom, living room and master suite. As a student in the event management, MICE students will plan events in our Skyline and Wine rooms. Our facilities allow you to practice your skills outside of the classroom, providing you with a well-rounded experience that will assist you in launching your career.
The Hyatt Suite was donated to Kendall to provide students with a real world classroom. During your program, you will spend an intensive one-week module utilizing Kendall’s unique Hyatt Hotel’s teaching suite to give actual experience in the basics of hotel housekeeping. Although basic cleaning techniques are put into practice, the emphasis of the course is on developing the managerial eye for detail necessary to conduct a successful room or public area inspections. You will learn how to manage a housekeeping department to ensure that rooms are prepared properly and more importantly, on time.
The Wine Room is used mostly to host events at Kendall such as corporate meetings, cocktail hours and receptions. Hospitality students that work for the events team will have the opportunity to work in the Wine Room, setting up for events and serving food to guests. Positions for students include banquet captain, marketing assistant, servers, bartenders and culinary assistants.
The Dining Room at Kendall College is one of the most unique parts of our program. You will have the opportunity to practice customer service in fine dining restaurant. You will prepare the restaurant prior to guest arrival and master the techniques of high-quality foodservice with a managerial eye. This experience introduces you to the “front of house,” focusing on topics such as reservations, seating, interaction with kitchen staff, timely delivery of food and beverage, point-of-sale and credit card systems, and sanitation. Working in The Dining Room is a great way for you to experience what it will be like to work in the industry.
In early 2014, we revamped our lobby. Hospitality students have the opportunity to work at our reception desk part-time and practice their hospitality skills first hand. Our student run coffee shop, The Daily Grind, is also located in the lobby and has tables for students to enjoy their coffee inside or outside. We also have ipads for students and visitors to explore the online Kendall community and a sitting area for visitors to wait for their campus tours and on campus meetings.
We have a number of event spaces on campus where we host weddings, banquets, business meetings and social events. Hospitality students have the opportunity to interview and work for our events team. Positions for students include banquet captain, marketing assistant, servers, bartenders and culinary assistants. You will work in one of the many events spaces we have on campus, including the Wine Room, the Skyline Room and The Riverwalk.